Affiliates
Association of Solution Integrators in Davao (ASID)
Associatoin of Computer Businesses in Mindanao (ACBM)
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Computer Telephony
Lane Systems helps organizations take advantage of software based PBX and IP-PBX
for scalability and protection from obsolescence. Software based
switches allows companies to utilize numerous features that makes the company
look more professional and allows employees to be more productive.
These software allows extensions from a few as two to as many as hundreds and
thousands of extensions by marrying one server to another server.
Lane Systems offers services to Plan, Install, Train, and maintain software
based PBX. This is from single site office connecting to the telco and the
Internet for VoIP or to multi-site offices integration such that each desktop is
transparently just an extension away.
You get features that's not usually found in traditional PBX like follow-me
service, multi level auto-attendant, least cost routing, group ring, check
voicemail from everywhere in the internet, software based phone, and ITSP
integration just to name a few.
Telephony Technology
Vertical TeleVantage, Sphere Sphericall, and
TrixBox are PC/IP-PBX Solutions from Lane Systems. These PC/IP PBX’s
provide high-end telephony systems for small, medium, and large businesses and
comes with features that increases employee productivity and enhances
relationships with customers and partners. Lane Systems does consulting
for planning, installation, training, and support for PC Telephony solutions.
Lane Systems is an authorized distributor and an authorized solution provider
for these products. Lane Systems also expands these computer
telephony based PBX’s on custom features for call centers, transcriptions, or
tailor fit to any industry. These installations can be for small as eight
users up to thousands of users from one location to multiple locations in the
world. These systems comes with high-end PBX features including high
tech functionalities such as call conferencing, “follow me” services, Voice over
IP, SIP Trunking, multi-party and channel based conferencing, web integration,
desktop based telephony, and comes with an easy to use software just to name a
few. Remote users can also take advantage of these systems through access
via PSTN or through VoIP. Trunks to the telephone companies can be analog,
ISDN, T1, E1, or through VoIP. These systems require ordinary two
wire phones but also works well with full featured handsets, VoIP handsets, and
software based phones on desktop PC’s and Laptops. VoIP trunking
allows these PBX’s to connect to IP Trunking services and take advantage of IP
trunk subscriptions from a variety of providers and be callable via landline
from the US or any part of the globe. Lane Systems PC/IP-PBX solutions
also provides Call Center features; like the ability to monitor, coach, or join
call center agents, call distribution to agents based on round-robin and on
agent skills, remote screening, a comprehensive desktop software,
real-time statistics, marketing campaigns, customizable overflow algorithms, and
lots of comprehensive reports. Lane Systems also builds IVR or Interactive Voice
Response for applications like phone based balance inquiry, phone based
ordering, phone based access to custom databases, and more. Lane Systems
uses these IP PBX’s in its own infrastructure to prove its reliability,
usability, and effectiveness.
Telephony Programming
Lane Systems have the experience and expertise in taking advantage of your
computer telephony infrastructure for applications. Lane Systems develops
applications like Interactive Voice Response Systems (IVRS) for phone based
balance inquires and similar applications, or custom telephony systems that
needs a desktop software to integrate with phone calls.
Lane Systems is the SouthEast Asia distributor of Vertical TeleVantage and VAR
for Sphere Sphericall.
Partners
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