TeleVantage delivers unprecedented flexibility to support the way your
business works, communicates, and grows.
Business Flexibility – With
TeleVantage, you decide how calls should be managed so that every member of your
organization can be more productive. Customer, prospect, VIP, vendor, and
personal calls can all be handled efficiently and professionally, yet according
to their unique differences. Set up business rules based on who is calling or
being called, time of day, or available resources. Whether employees are on the
road, at another branch, or in your call center, they can connect quickly and
easily to your customers. TeleVantage is not just another phone system – it's a
strategic asset that enables you to set yourself apart from the competition
Architectural Flexibility – Never be
locked into proprietary hardware again. With TeleVantage, you can embrace new
technologies and evolve your phone system at your own pace. Mix and match
telephones based on your needs – analog, digital, IP, cordless, or wireless.
Easily expand the system without performing a costly forklift upgrade. Operate
TeleVantage as a stand-alone PBX or add powerful functionality to an existing
PBX. Deploy the system across all of your offices in a variety of ways – set up
a single server with IP phones at remote offices, or use analog phones with an
IP gateway box, or set up multiple servers at each of your sites. The flexible
architecture of TeleVantage protects your investment so that it never becomes
obsolete – it keeps getting better over time.
Integration Flexibility - TeleVantage
allows you to add best of breed functionality to your phone system to help you
increase efficiency and improve service across your enterprise. Want to combine
your CRM system, predictive dialer, fax, automated dialer, vertical specific
application, or IVR solution with your phone system? No problem. And the
TeleVantage Software Development Kit enables you to create customized
applications to meet your unique businesses needs. Unlike proprietary systems,
TeleVantage lets you get the most out of your existing investments, while
providing a flexible base for future growth
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Is your company already using TeleVantage?
Lane Systems offers services to extend your existing investments on Vertical
TeleVange:
-Build custom Interactive Voice Response or IVRS for your company! allow
customers to login and make orders via the telephone or do remote data inquiry
like inventory levels via the telephone
-Build custom telephony applications that integrates with the desktop.
Custom telephony applications like call center support software that pops up on
the desktop as the phone is ringing displaying caller information. This
makes call center agents knowledgable of the caller account even before
answering the call.
-Build automated telephone applications for any purpose. For medical or
legal transcriptions, use your TeleVantage system for doctors and laywers to
record dictation via the telephone!
-Build custom reports out of the TeleVantage database. The TeleVantage database
has rich information regarding calls, call center agents activities, call
trends, and other data that makes evaluation and decision making activities more
effective and accurate.
Call Lane Systems to build your custom TeleVantage applications today!
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